Booking Information

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At Home Away From Home Pet Service, we are dedicated to delivering exceptional care for both you and your pets. Our goal is to make the booking process seamless and stress-free. Please follow the steps below to complete your booking. 

Before submitting your booking request, please be sure to review the "Before You Book" section located on the specific service page that matches your requested service. This section outlines important details such as our hours of operation, pricing structure, additional services, and safety protocols. 

Next, please take a moment to read through our Service Policies by clicking the link below. This page includes essential information regarding vaccination requirements, payment guidelines, and our cancellation policy, ensuring a smooth and stress-free experience for both you and your pet. 

To submit your booking request, click on our booking website or app links below. If using the app, enter the code HAFH to proceed.

Once inside the booking tool, you’ll need to create an account and complete your client and pet profile before selecting Add Booking to enter your care instructions and finalize your request.

If you're unsure of your booking dates or would like to find a Home Away From Home pet sitter for future services, you can create an account, and our management team will reach out to you. Alternatively, you may submit a meet n greet request using the form at the bottom of this page.

Use the code FIRSTTIMEBOOKING at checkout to enjoy 10% off your first booking!

Before we confirm your first booking, we require a meet n greet with your pet sitter to ensure the perfect fit for both you and your pet. This 10–30-minute introductory meeting allows you to connect with your sitter and discuss your pet’s needs. We will contact you directly via call or text to schedule your meet n greet.

For dog boarding and doggy daycare, you will visit your pet sitter’s home with your dog to become familiar with the environment. For dog walking, drop-in visits, homestays, adventure walks, and pet taxi services, your pet sitter will come to your home to meet you and your pet. While meet n greets for dog walking, drop-in visits, and pet taxi services are not always required, they are highly encouraged.

These meetings provide an opportunity for you to get to know your pet sitter, ensure your pet feels comfortable, and allow your sitter to establish a foundation of trust with your pet.

After you meet with your pet sitter, we will confirm your booking request. Once confirmed, you will receive a confirmation email containing important policy details and payment instructions—please review this email carefully.

Your booking is now complete! Your intake information will be securely saved, ensuring a quick and seamless experience for future booking requests.